Communication is a vital skill that influences success in the freelance industry. Winning Freelance Jobs in todays’ Freelance market is a highly competitive and several criteria play roles in deciding your success rate. Communication is one such criteria you need to watch out for. Did you know that 24.8 % of clients find it hard to maintain open and consistent communication with freelancers? In fact, proper communication skills will offer you a competitive advantage ahead of others. Do you feel like as a freelancer, you need to polish up your communication skills? Fear not. I’ve gathered a handful of tips to guide you on how you can effectively communicate with clients in your next online interview.
Clients don’t want freelancers who will keep them waiting to get responses. Averagely, it should take a freelancer 1-3 hours to give a reply. For this reason, it is recommendable to respond to messages within the shortest time possible when working from home. Below are few guides that will ensure you do not delay your responses:
The key here is that you as a freelancer should show that you are always on alert to clients’ messages.
A clear message prevents the interviewer from hanging, which can lead to misunderstanding. Therefore, always take your time before giving a response to avoid giving ambiguous information. Follow these guides in order to enhance the clarity of your messages:
Having sufficient clarity in communication can avoid future confusions and disagreements.
Surprisingly, first impressions will always define what kind of a freelancer you are. First, strictly avoid the use of popular slang words when communicating with clients. And also, try to avoid irrelevant chat abbreviations in freelance websites such as thru, btw, and pls. Keep below points in mind while communicating with your clients:
It’s wise to seek clarification if something is not clear. Otherwise, you don’t want to keep on doing countless revisions out of miscommunication. Alternatively, you may opt to submit your freelance project in small bits for the client to verify if it is okay. Keep below points in mind when asking questions from clients:
It is always wise to get all aspects clarified than assuming and going ahead and later bumping into disputes.
Wondering how to succeed in freelancing? It all starts with good listening skills. Definitely, exceptional listening skills remain highly valuable in any business. Remember to always know when to speak to avoid interrupting conversations. Below point will help you enhance your listening skills as a Freelancer:
In most instances, freelancers will flood a potential client’s inbox with messages. However, it’s inappropriate as they might be interviewing other freelancers too. Besides, they might be busy elsewhere; hence try to be patient. Keep below points in mind that will help you be patient and wait a client to respond:
… to induce client’s response
Maintaining a positive tone throughout your conversation can increase your chances of getting hired. It’s normal for a client to feel impressed whenever you talk positively about their project. Hence always use positive words no matter how impossible the task appears. Stick to below guides in order to communicate positively:
Portraying yourself as an expert increases your chances of getting hired. Moreover, expressing yourself with confidence will prove that you are 100% sure of what you’re talking about. But learn to say no whenever you feel that your ability is undervalued. Below tips will help you on this regard:
These guides will help you as a freelancer to demonstrate your confidence level and attract clients.
Ensure to keep your communication professional right from the moment you start communicating with your client. Also, try to maintain a professional tone during instances such as negotiating payments and discussing business-related issues. Remember these tips to stay professional during discussions with clients:
Keep discussion point concise and to the point
In freelancing, you are free to give any suggestion that could make the project better. The first step should be to determine whether the client is welcoming to suggestions. Then, proceed to give helpful feedback that could improve the project. Keep below points in mind when providing your opinions:
The use of the internet has facilitated better communication channels worldwide. People can now work online in freelance marketplaces worldwide. During interviews, show potential clients that you know how to communicate as a professional freelancer. In conclusion, ensure to speak use proper language, listen carefully to clients, and lastly, brand yourself as a confident freelancer. With the right communication skills, you can be halfway assured of landing freelance projects and gigs.