Description

We are currently seeking a Customer Assistant to serve as a key point of contact for clients and visitors. This role is ideal for someone who values professionalism, discretion, and high-quality client service. The Customer Assistant will support the day-to-day front office operations and ensure that clients receive prompt and courteous assistance.

Key Responsibilities:

Greet and welcome clients and visitors in a professional manner

Respond to inquiries via phone, email, and in person with clarity and discretion

Schedule appointments and manage calendars for attorneys and meetings

Maintain accurate client records and update internal systems as needed

Coordinate document intake, filing, and delivery under supervision

Assist in the preparation of client correspondence and simple administrative tasks

Ensure a clean, organized, and welcoming office environment.

Qualifications:

Previous experience in customer service, front desk, or office assistant roles preferred

Excellent verbal and written communication skills

Professional appearance and demeanor

Strong attention to detail, confidentiality, and time management

Proficiency in MS Office and general office equipment.

Benefits:

Competitive salary based on experience

Paid training and onboarding

Health and wellness support

Paid time off and national holidays

Opportunities for professional development.